Privacy Policy

Personal Information Processing Policy

Imagineers Corp. (hereinafter referred to as "the Company") complies with the personal information protection regulations under the "Act on Promotion of Information and Communications Network Utilization and Information Protection, Etc." and the "Personal Information Protection Act," among other relevant legislations, and is dedicated to protecting the rights of our members by establishing a personal information processing policy in accordance with related laws.

Article 1 (Collection of Personal Information and Method of Collection)

The personal information collected by the Company and the method of collection are as follows:

During the registration process to become a member (hereinafter referred to as "Member") under the terms and conditions (hereinafter referred to as "Terms") related to the "Paraverse" application or the services provided through the application (hereinafter referred to as "Service"), the following personal information is collected:

1.1. Mobile phone number

1.2. Email address

1.3. Date of birth
The following information may be automatically generated and collected during the use of the service:

Device (including mobile, tablet PC, and various wired and wireless devices) IP address, MAC address, access log, service usage log, bad usage log, device information (device model, mobile carrier information, hardware ID, basic statistics on service use), application installation and usage history.
The Company collects the following personal information when the member first uses the service:

3.1. Location data

3.2. Health information data
From the moment the member first uses the service, the Company collects personal information by accessing the following features:

The Company may collect the member's photos, videos, voice, and other likenesses by accessing the camera, microphone, and photo album functions of the member's device to provide the service.

Article 2 (Purpose of Collecting/Using Personal Information)

The Company collects and uses personal information for the following purposes:

Membership management such as confirmation of membership intentions, age verification, member identification, checking for reasons for refusal of membership, confirmation of intention to withdraw from membership.
Service provision
New service elements discovery and existing service improvement through demographic analysis, analysis of service visit and usage records, provision of personalized services, etc.
Measures to prevent and sanction actions that impair the smooth operation of the service, including restriction of use for members who violate laws and terms, prevention of account theft and fraudulent transactions, necessary notifications such as terms revision, dispute resolution, record preservation for dispute mediation, complaint handling, etc.
Provision of personalized services and advertisements based on service usage records, frequency of access analysis, and statistics.
Construction of a service usage environment where members can feel secure in terms of security, privacy, and safety.
However, with separate consent from the member, the email address and SNS account information may be used for marketing, promotions, event information and participation opportunities, and provision of advertising information.

Article 3 (Provision of Personal Information to Third Parties)

The Company does not provide personal information to third parties without the prior consent of the member, except in the following cases:

1.1. When the member has consented in writing

1.2. When there is a legal obligation for the Company to submit the member's personal information under the law

Article 4 (Disadvantages of Refusing Collection/Use of Personal Information)

Members have the right to refuse consent to the collection and use of personal information. However, refusal of consent to the collection and use of personal information may unavoidably lead to the following disadvantages:

1.1. If the member refuses the collection and use of personal information required by the Company during the membership application process, the membership application cannot be accepted.

1.2. Refusal of the collection, use, or access to personal information or mobile phone functions collected, used, or accessed by the Company during the service use process may result in limited service provision to the member.
Members have the right to refuse consent to the collection and use of information as described in Article 2, Paragraph 7. However, refusal may result in the member not receiving information about marketing, promotions, events, promotions, benefits, or restrictions on the use of affiliated services.

Article 5 (Retention and Use Period of Personal Information)

The Company, in principle, retains personal information (including sensitive information in this Article) until the member withdraws. However, to prepare for unwanted withdrawals due to personal information theft, personal information is preserved for 7 days after the withdrawal request.
Even after withdrawal, personal information may be stored for a certain period if necessary under the provisions of related laws.
Under the "Act on Consumer Protection in Electronic Commerce, Etc.
Records related to contracts or withdrawal of subscriptions: Retained for 5 years
Records on consumer complaints or dispute resolution: Retained for 3 years (However, if a legal, criminal, or administrative process is underway, the records are retained until the end of the process)
Records on advertisement and display: Retained for 6 months
Electronic Financial Transactions Act
Records on electronic financial transactions: Retained for 5 years
Protection of Communications Secrets Act
Records on log-on data, including the time of access, duration of use, frequency of use, and the location of the base station detecting the access information: Retained for 1 year
Records on the tracking of the access location that can confirm the location of the mobile phone used to access the service: Retained for 3 months

Article 6 (Procedure and Method of Destruction of Personal Information)

The Company will immediately destroy the personal information once the period of collection and use has elapsed. The destruction procedure and method are as follows:

Destruction Procedure: The Company selects the personal information that has served its purpose and destroys the information upon approval from the Company's personal information protection officer.
Destruction Method:

2.1. In the case of electronic files: Deleted using a technical method that makes the files unrecoverable

2.2. In the case of printed documents or other recording media: Shredded or incinerated

Article 7 (Rights of Members and How to Exercise Them)

Members have the right to exercise the following personal information protection-related rights at any time. However, exercising such rights may make it difficult to use part or all of the service.

1.1. Withdrawal of consent

1.2. Request to view personal information

1.3. Request for correction in case of errors

1.4. Request for deletion

1.5. Request to stop processing
Members can exercise the rights mentioned in the preceding paragraph via email, phone, or in writing, and the Company will take immediate action and notify the results through email, text messages, or in writing.
If a member requests correction of errors in their personal information, the Company will not use or provide the personal information to third parties until the correction is completed.
If a member requests the deletion of their personal information, the Company will destroy the information according to the destruction procedure and method outlined in Article 7.
Members can request to view, correct, or delete their personal information directly or through a delegated person (agent). If the request is made through an agent, a power of attorney in the format specified in the Enforcement Rule of the Personal Information Protection Act must be submitted to the Company.

Article 8 (Installation, Operation, and Refusal of Automatic Personal Information Collection Devices)

The Company uses sessions that save and retrieve personal information at any time.
Sessions maintain the environment set by the member, facilitating convenient use, and help provide optimized personalized services and improve services by understanding visit records and usage patterns.
Members do not have the option to refuse session installation, and sessions are automatically created on the server when using services that require login.
The Company provides technical means for members to block access to the photo album, camera, and microphone of smartphones and tablet PCs if members do not wish the Company to access them (Members can block or deactivate access to the "Paraverse" app's photo album, camera, and microphone functions on their mobile phone).

Article 9 (Measures to Ensure the Security of Personal Information)

The Company takes the following technical, managerial, and physical measures to ensure the security of personal information and prevent it from being lost, stolen, leaked, altered, or damaged.

Managerial measures: Establishment and implementation of internal management plans, regular employee training
Technical measures: Management of access rights to the personal information processing system, installation of access control systems, encryption of unique identification information, installation of security programs
Physical measures: Restriction of access to the personal information servers, devices for using personal information

Article 10 (Personal Information Protection Officer)

The Company has designated the following department and personal information management officer to protect personal information and handle complaints related to personal information. Members can report all personal information protection-related complaints that arise while using the Company's services to the personal information management officer or the department in charge. The Company will provide a prompt and sufficient response to the reports from the members.

Department responsible for personal information protection | ImaginEars Corp. | Email: weare@imgneers.com
Personal Information Management Officer | Jinsung Kim | Email: weare@imgneers.com
For reports or consultations on personal information infringement, please contact the following institutions:

3.1. Personal Information Infringement Report Center (http://www.1336.or.kr/ Dial 118 without area code)

3.2. Personal Information Dispute Mediation Committee (www.kopico.go.kr/ Dial 1833-6972 without area code)

3.3. Cybercrime Investigation Division, Supreme Prosecutors' Office (http://spo.go.kr/ 02-3480-3573)

3.4. Cyber Security Bureau, Korean National Police Agency (http://cyberbureau.police.go.kr/ Dial 182 without area code)

Article 11 (Notice)

In case of any addition, deletion, or modification of the contents of this personal information processing policy, a notice will be posted through the notice section at least 14 days before the amendments take effect.

Effective Date: April 12, 2024

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